About Us

Customer Support

Our support team is available to assist you with:

- Order inquiries

- Payment & delivery questions

- Returns & exchanges

- General information about Nalqi


How to Reach Us

📩 Email:
support@nalqi.com 

📞 Phone / WhatsApp:
+923217057649 (optional)

🕒 Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (Pakistan Time)


Service Area

Nalqi currently operates only within Pakistan.
We do not offer international shipping or support at this time.


Response Time

We aim to respond to all inquiries within 24–48 working hours.
During sales or high-volume periods, responses may take slightly longer.


Important Note

For faster assistance, please include:

- Your order number (if applicable)

- Clear details of your query or issue


Thank you for choosing Nalqi ❤️
Your trust and satisfaction matter to us.